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Deleting campaigns

To delete a campaign, go to Campaigns, click the ••• menu icon on the campaign you want to delete and select Delete.

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Deleting transactional emails

To delete a transactional email, go to Transactional, click the ••• menu icon on the email you want to delete and select Delete.
Before deleting a transactional email, remove any code or integrations that send it using its transactional ID. Requests for a deleted transactional email will no longer send.

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Deleting workflows

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Deleting workflows in the app

To delete a workflow, go to Workflows, click the ••• menu icon on the workflow you want to delete and select Delete.
Deleting a workflow deletes all of the emails inside it. Deleting a workflow that is sending stops it from sending, and any contacts queued in the workflow are removed.

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Deleting an email from a workflow

If you only want to remove a single email from a workflow, open the workflow and delete the email node instead. If the workflow is running, you need to pause it first.

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Deleting workflows with the API

You can delete workflows using the API’s Delete a workflow endpoint. The request requires the workflow’s current expectedRevisionId, which you can get from the Get a workflow endpoint.
If the workflow is sending or has queued contacts, the API returns a 409 Conflict response instead of deleting it. Send the request again with confirmDelete: true to delete the workflow, stop sending and cancel its queued contacts.
You can also delete workflows with the Loops CLI.

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Recovering deleted emails

Deleted emails are kept in your account for 30 days. You can recover them from Settings -> Recently Deleted.
Last modified on September 29, 2026