Turn Segment events into emails

Add Loops as a Segment destination. Identify calls create and update contacts, and Track calls send events that start workflows in Loops.

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Your Segment data, ready to email

Map the calls you already send to Segment to contacts and events in Loops.

Contacts from Identify

Map Identify calls to create or update contacts, with traits as contact properties.

Workflows from Track

Map Track calls to send events to Loops, and each event can start a workflow.

Event properties in emails

Pass Track properties as event properties and use them in the emails the event triggers.

Mailing lists

Subscribe contacts to mailing lists with list IDs in the mapping or a mailingLists object in traits.

How it connects

Loops is a Segment Actions destination. The docs walk through each step.

Add the destination

Configure Loops (Actions) from the Segment catalog and pick your data source.

Add an API key

Generate a Loops API key for Segment and paste it into the destination settings.

Create mappings

No data flows until you add mappings for Create or update contact and Send event.

Frequently asked questions

Which Segment calls does Loops use?

What fields does Loops need?

Can I send custom contact properties?

What does the Subscribed field do?

How do I test the destination?

Is there a free plan?