Privacy Policy
Last updated: 05/12/23
Introduction
Astrodon Corporation (“Astrodon,” “us,” “we,” or “our”) operates the https://loops.so website, applications and social media sites to provide products and services offered by Astrodon (hereinafter referred to as “Service”).
Our Privacy Policy governs your visit to https://loops.so and your use of the Service, and explains how we collect, use and disclose information that results from your use of our Service.
We use your data to provide and improve the Service. By using the Service, you agree to the collection, use and sharing of your Personal Data in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms of Service.
Definitions
“Personal Data” means (a) any information, in any form, that identifies, or in combination with other information may identify, an individual, and (b) any information which would qualify as “personally identifying information,” “personal data,” or “personal information” under applicable privacy laws.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you, as further detailed below.
Types of Data Collected
Personal Data & Information You Provide to Us
While using our Service, we may ask you to provide us with Personal Data. Personal Data may include, but is not limited to:
Account Information, such as email address, first name and last name, company name and company business address;
User Uploaded Content; and
Usage Data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you regarding the Services or other Astrodon products and services. We will only send you such marketing communications if you opt-in to receiving them. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send, or by contacting us directly at [email protected].
User Uploaded Content
In connection with using our Services, you may upload content (“User Uploaded Content”). User Uploaded Content may include content containing Personal Data. Additionally, any User Uploaded Content may include metadata related to the content. This metadata may also contain Personal Data. By uploading User Uploaded Content, you permit us to collect, process and store your User Uploaded Content. You can delete the User Upload Content from your account at any time.
Other Information You Submit
You may submit Personal Data to us for limited purposes, such as requesting customer support, providing feedback on our Service, or signing up to receive communications from us.
Usage Data
We may also automatically collect information that your browser sends whenever you visit our Service or when you access Service by or through a mobile device including information about when and how you visit and interact with the Services, what webpages you accessed, and your interaction with website features (“Usage Data”).
This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When you access Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.
Where you access the Services and log in from multiple devices, we will be able to use your account information to identify your activity across devices.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. We use cookies and other technologies to passively collect demographic information, personalize your experience on our site and monitor advertisements and other activities. We may link cookie information to Personal Data to track pages you have viewed; to customize your experience, ads, content or offers of our Services; to conduct market research and measurement in order to improve our Services and to make our Services more useful for users.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.
Most browsers are automatically set to accept cookies whenever you visit a website. You can disable cookies or set your browser to alert you when cookies are being sent. If you are based in Europe, visit www.youronlinechoices.eu for more details about advertising cookies and their management. If you are in the US, refer to www.aboutads.info/choices/. Visit www.allaboutcookies.org/manage-cookies to enable/disable cookies. Disabling cookies that are necessary for website’s proper operation may result in the web page not loading, or not operating as expected. Disabling cookies that remember your preferences or analytics, will prohibit us from providing you with relevant information. If you disable all cookies (including the essential ones), then you won’t be able to access all parts of our website. Examples of Cookies we use:
Session Cookies: We use Session Cookies to operate our Service.
Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
Security Cookies: We use Security Cookies for security purposes.
Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Data We Collect During Email Scanning and Review
As a condition of using our Service and as stated in our Terms of Service, we will engage in the automatic scanning or crawling of your emails to ensure that your emails do not contain spam or malicious links. Additionally, in certain instances, including if an email is flagged during our automated scanning/crawling review, we will conduct a manual review of your emails to ensure that the emails do not contain spam or malicious links, fraudulent or prohibited content (as defined in our Terms of Service), or do not contain content that would threaten the safety of another person. During the automated scanning/crawling or the manual review process, we may collect Personal Data, to the extent it is contained in the content of the scanned or review emails. Such Personal Data is stored or used by us only to the extent necessary to determine if an email’s content contains spam, prohibited or fraudulent content, or threatens the safety of others.
Payment Information
We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Stripe:
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy.
Use of Data
Astrodon uses the collected data for various purposes:
To verify your identity when you access your account or Services.
To provide, maintain and improve our Service.
To notify you about changes to our Service.
To allow you to participate in interactive features of our Service when you choose to do so.
To provide customer support.
To gather analysis or valuable information so that we can improve our Service.
To customize your user experience.
To monitor the usage of our Service.
To detect, prevent and address technical issues.
To detect, investigate and prevent security threats or incidents.
To fulfill any other purpose for which you provide it.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about to the extent that you have opted-in to receive such communications.
To prevent our Services from being used to distribute spam, disseminate prohibited or fraudulent content, or from being used to threaten the safety of others.
To enforce violations of our Terms of Service and other usage policies; to protect and defend our rights or property; to prevent fraud or abuse; to prevent or investigate fraud or other unauthorized, illegal, or wrongful activity; and to protect the personal safety of users or others.
To comply with our legal obligations, including responding to legal requests (e.g., court or government agency order, subpoena, etc.), to resolve disputes and enforce agreements.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
We may aggregate and/or anonymize information collected through the Services so that such information does not identify you as the source of the information. We use such aggregated and/or anonymized data for machine learning to support and improve certain product features and functionality within the Service.
Retention of Data
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
If your account is deleted, deactivated or terminated, your Personal Data will be deleted within twelve (12) months from termination or deactivation.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
International Transfers of Data
Astrodon is based in the United Stated but operates globally. Your Personal Data is processed at our operating offices and in any other locations where the service providers are located.
Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. By using the Services or providing your Personal Data to us, you acknowledge and consent that your Personal Data may be collected, processed, or transferred outside your country.
Astrodon will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, including, for instance, by entering into the appropriate data processing agreements and, if required, standard contractual clauses or an alternative mechanism for the transfer of data as approved by the European Commission (Art. 46 GDPR) or other applicable regulators or legislators.
Disclosure of Data
We may disclose your Personal Data to:
Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities, law enforcement, governmental agencies, or regulators.
Business Transaction
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
Service Providers
We may share your Personal Data with third party vendors (or subprocessors) (collectively “Service Providers”) that help us operate our Services, permit us to administer your account, process orders, and help us fulfill our contractual obligations. These Service Providers have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may share your Personal Data with third-party analytics providers to monitor and analyze how our Services and features are being used. The analytics providers track and report website traffic and use this information to monitor the use of our Service. To opt out of use of third party cookies that share data with these analytics providers, follow the steps described in Section IV of this Policy.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en.
We also encourage you to review Google's policy for safeguarding your data.
Segment.io
Segment.io is a web traffic analysis tool. You can read the Privacy Policy for Segment.io here: https://segment.com/legal/privacy/.
Other Cases
We may disclose your information also:
To our subsidiaries and affiliates.
For the purpose of including your company’s logo on our website;
We share your Personal Data with persons whom you have granted account-level access. We may also make your Personal Data available to others as you direct us to do in connection with your use of the Services.
We may also share your Personal Data with third parties where we have obtained your express consent to do so.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Furthermore, we are not responsible for any breach of security or for any actions of any third parties that receive the Personal Data.
CI/CD tools
We may use third-party Service Providers to automate the development process of our Service.
GitHub
GitHub is provided by GitHub, Inc.
GitHub is a development platform to host and review code, manage projects, and build software.
For more information on what data GitHub collects for what purpose and how the protection of the data is ensured, please visit GitHub Privacy Policy page: https://help.github.com/en/articles/github-privacy-statement.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We do not have control over and assume no responsibility for the content, the information collection practices by third party application platforms or third party websites or their privacy policies. We therefore strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Communications from Us
You may receive commercial emails from us if you have opt-in to receive such communications. At any time, you may opt-out from receiving commercial messages by following the unsubscribe instructions at the bottom of such messages. Please note that opt-out requests may take several days to process. You will continue to receive transactional emails.
Children's Privacy
Our Services are not intended for use by children under the age of 18 (“Child” or “Children”).
We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us at [email protected]. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected].
Additional Disclosures for European Union Residents
If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by the General Data Protection Regulation 2016/679 (GDPR). See more at https://eur-lex.europa.eu/eli/reg/2016/679/oj.
Basis for Processing
We operate as a processor of data at the request of our users. As such, we process Personal Data in order to fulfill the terms of our Terms of Service and any other contractual agreements we might execute with our users. In the event we are the controller of Personal Data, we also rely on the fact that our processing of user data is necessary for the performance of a contract as a lawful basis. Where processing is not necessary for the performance of a contract, we may also rely on our user’s consent in order to process the types of data we list in this Privacy Policy, and that consent can be withdrawn at any time.
Data Requests
If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at [email protected].
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your Personal Data.
The right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your Personal Data.
The right to erasure (“being forgotten”) of your Personal Data, under certain conditions.
The right not to be subject to a decision based solely on automated processing.
The right to receive any Personal Data we hold about you in a structured and commonly used machine-readable format or have such Persona Data transmitted to another company.
Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Additional Disclosures for California Residents
We are providing the following additional details regarding the Personal Data that we collect, use, and disclose about California residents.
Under the California Consumer Privacy Act (“CCPA”), California Civil Code Section 1798.83, as amended by the California Privacy Rights Act (“CPRA”), users who are California residents have specific rights regarding their Personal Data. These rights are subject to certain exceptions described below. When required, we will respond to most requests within 45 days unless it is reasonably necessary to extend the response time.
The following chart includes: (1) the categories of Personal Data, as defined under California law, that we plan to collect and have collected and disclosed within the preceding 12 months; and (2) the categories of third parties to which we disclosed Personal Data for our operational business purposes within the preceding 12 months.
Categories of Personal Data
Identifiers, such as name, contact information, online identifiers, IP address, account identifier, or email address.
Disclosed to Vendor of Third Parties for Operational Business Purposes
Personal Data, as defined in the California customer records law, such as name, contact information, financial information,
Disclosed to Vendor of Third Parties for Operational Business Purposes
Commercial information, such as transaction information, purchase history and financial details.
Disclosed to Vendor and Business Partner of Third Parties for Operational Business Purposes
Internet or network activity information, such as browsing history, online behavior, and interactions with our and other websites, applications and systems.
Disclosed to Vendor, Professional Advisors, Legal Authorities, Government Agencies, Regulators and Business Partner of Third Parties for Operational Business Purposes
Geolocation data, such as device location and IP location.
Disclosed to Vendor of Third Parties for Operational Business Purposes
Inferences drawn from any of the Personal Data listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
Disclosed to Vendor of Third Parties for Operational Business Purposes
Information Collected and Use of Information
We do not collect Sensitive Personal Data. We have not sold (as defined in the CPRA) Personal Data in the last 12 months).
Right to Disclosure of Information Collected
You have the right to request that we disclose certain information regarding our practices with respect to Personal Data. If you submit a valid and verifiable request, and we confirm your identity and/or authority to make the request, we will disclose to you any of the following, at your direction:
The categories of Personal Data we have collected about you.
The categories of sources from which we collect your Personal Data.
The business or commercial purpose for collecting or selling your Personal Data.
The categories of third parties with whom we share Personal Data.
The specific pieces of Personal Data we have collected about you.
A list of categories of Personal Data that we have sold, along with the category of any other company we sold it to. If we have not sold your Personal Data, we will inform you of that fact.
A list of categories of Personal Data that we have disclosed for a business purpose, along with the category of any other company we shared it with.
Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the Personal Data we collected about you in the previous 12 months.
Right to Delete Your Personal Data
If you make this request, we will delete the Personal Data we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your Personal Data, you may not be able to use our Services, or certain features of our Services that rely on such data.
Right to Correct Personal Data
If you find that we maintain any inaccurate Personal Data, you have the right to correct such inaccuracy.
Right to Stop the Sale of Your Personal Data
We don't sell or rent your Personal Data to any third parties for any purpose.
Please note, if you ask us to delete your Personal Data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your Personal Data to function. But in no circumstances, we will discriminate against you for exercising your rights.
To exercise your California data protection rights described above, please send your request(s) by one of the following means:
9450 SW Gemini Dr
PMB 22902
Beaverton, Oregon 97008-7105
(203) 200-0033
In order to protect your privacy and the security of your Personal Data, we verify consumer requests by requesting certain account information.
You may designate an authorized agent to make requests on your behalf. You must provide an authorized agent written permission to submit a request on your behalf, and we may require that they verify their identity directly with us. Alternatively, an authorized agent that has been provided power of attorney under Probate Code sections 4000-4465 may submit a request on your behalf.