Turn Polar billing events into emails

Sign in to Polar from Loops and customers become contacts. Paid orders and subscription changes can each start a workflow, with no webhook code.

Polar eventorder.paid
customer.createdsubscription.canceledsubscription.past_due+ 6 more
A
Thanks for your Acme orderAcme · to Sam
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Thanks, Sam

Your payment went through. Everything is ready for you in Acme.

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An email for every order and subscription

Each Polar event you turn on can start a workflow.

Welcome new customers

Send a welcome email when someone becomes a Polar customer, starting from the New Customer template.

Thank people for paying

Follow up when an order is paid, starting from the Payment Successful template.

Follow subscription changes

Email customers when a subscription starts, is canceled or uncanceled, or goes past due.

Handle deleted customers

Turn on customer.deleted to unsubscribe or delete the matching contact.

Connected in a few clicks

There’s no webhook endpoint to build. The docs cover every setting.

Sign in to Polar

Click Sign in to Polar in your Loops settings and pick your organization. Loops adds the webhook.

Choose your events

Turn on the customer, order, and subscription events you want. Loops ignores the rest.

Matched by email

Each event lands on the contact with the same email, and Loops creates one if it’s new. Names and external IDs can sync too.

Frequently asked questions

Do I need to write webhook code?

How are Polar customers matched to contacts?

Which Polar events does Loops accept?

What does Polar send when someone subscribes?

What happens when a customer is deleted in Polar?

Is there a free plan?