Email Metrics API and Loops in ChatGPT

The Email Metrics API is now available on free and paid plans. Pull email performance into your own reports, dashboards, or agent.

This release also brings Loops to ChatGPT and Codex, welcomes Ian as our first Product Educator, and includes editor and interface improvements.

Email Metrics API

Access sends, opens, clicks, unsubscribes, spam reports, and hard and soft bounces through the API. Use those metrics in your own reports, compare campaign performance, or ask an agent to review recent sends.

Try asking your agent:

Review the metrics for my last five sent campaigns in Loops. Compare click rates, open rates, flag high bounce rates, and then suggest three changes to test.

Read the Metrics API docs.

Loops in ChatGPT and Codex

Following our Claude connector release in August, Loops is now available in ChatGPT and Codex. Work with campaigns, Workflows, and audiences from a conversation.

Create a draft, update an email, or review your Workflows. Open Loops in the in-app browser to follow the changes as you work.

Try asking your agent:

Evaluate my Loops setup against best practices for my business. Create three net new Workflows that could help us increase revenue, reduce churn and improve our conversion rate.

Connect Loops to ChatGPT.

Meet Ian, our first Product Educator

Ian has joined Loops as our first Product Educator, to help you get more out of Loops through content and onboarding.

Meet Ian on the team page.

More in this release

• See who created each new API key and when in Settings.

• Use columns inside repeating array blocks.

• Open campaigns, Workflows, and transactional emails in your browser with the CLI’s view command or get --web.

• Campaigns and transactional emails created through the API without a group now go into Unsorted.

• Columns set to Reverse on mobile now render correctly in Outlook for Windows.

• Delete campaigns, Workflows, and transactional emails from their editor title menus.

Interface refresh

We’ve unified the color theme across light and dark modes, with higher contrast in light mode and a warmer dark mode. Thanks to Matt for the polish, along with dozens of smaller interface improvements.

• Selection outlines now hide while a color picker is open, making border color changes easier to see.

• Fixed pressing Enter not submitting the Create a Component dialog.

• Fixed Cmd+K opening the command palette instead of the link dialog when text is selected.

• Fixed button URLs appearing blank when switching between workflow emails. This was a display bug; saved URLs were not lost.

• Preserved bold formatting on variables when retrieving and updating LMX.

• Preserved array-variable structure when retrieving and updating emails through the API.