Product Waitlist
Engaging with potential (and eager) customers and managing their expectations for your upcoming product or service is a crucial aspect of email marketing for your new company.
One key strategy for this is the use of a product waitlist. But what is a product waitlist and how should you manage your own?
This short post will cover everything that you need to know in order to successfully start and manage your own product waitlist as you get ready to launch your new product.
What is a Product Waitlist
A product waitlist is an email list of potential customers who have expressed interest in a product or service that is not yet available to the general public.
A product waitlist will always include the potential customer’s email address. That’s how they will contact you when it’s time to let you into the product. In addition to email addresses, some waitlists will also ask for additional information to add a level of personalization or user research with fields like name or job title becoming more and more common.
This waitlist serves as a powerful tool for gauging initial interest, building anticipation/hype, and increasing your odds of a successful product launch.
The importance of a Product Waitlist
A product waitlist should serve many purposes for your upcoming product or service—whether simply gauging potential interest or building additional hype. Here are the key reasons why a product waitlist is such an important step in getting your product off the ground.
Gauging Interest: By measuring the number of people on the waitlist, businesses can begin to see if their idea has a market before fully investing time and resources to completely build out the idea.
Customer Engagement: It keeps customers engaged and informed about your upcoming product, keeping them interested until the product is actually available.
Direct Line of Communication: Waitlists provide a direct line of 1:1 communication with interested customers.
Building Hype: A growing waitlist can create a sense of urgency and exclusivity, increasing the perceived value of your product.
Gathering Feedback: Use your waitlist to gather feedback or conduct surveys with potential customers so that you can refine the product before its official launch.
As you can see, a product waitlist is much more than a simple email list of interested customers. It's a dynamic tool that offers valuable insights into market demand and customer preferences as you inch closer to releasing your product to the masses.
Best practices for managing a Product Waitlist
There is no one-size-fits-all approach to managing a product waitlist. However, following these best practices will help ensure that your waitlist strategy is both engaging and effective.
Segmentation: Segment the waitlist based on customer preferences or demographics to tailor communications and offers. This can be done by asking for data such as job title or company size.
Transparency: Be transparent about the product availability and any potential delays to maintain trust.
Reward Loyalty: Consider offering special perks or early access to customers on the waitlist as a token of appreciation and early interest.
Responsive Design: Ensure that waitlist emails are optimized for different devices. You never know where someone will stumble across your landing page for the first time.
Following these best practices while building out your product waitlist management will not only enhance your customer experience but also maximize the potential of your marketing efforts.
By thoughtfully engaging with your waitlisted customers you can begin to build excitement, maintain interest, and ultimately have a successful product launch.
Product Waitlist engagement strategies
To maintain interest and engagement with the potential customers on your product waitlist, it's essential to communicate regularly. Just because someone signed up for the waitlist doesn’t mean they will be interested forever.
It doesn’t even guarantee that they will remember who you are by the time you send them another email.
There are simple tactics that you should use in order to keep your waitlist engaged and ready to convert.
Send a Welcome Email: Send a quick email explaining who you are and what your goals with your upcoming product are immediately after someone adds themselves to your waitlist. This is a perfect opportunity to begin building a relationship with potential customers.
Share Product Updates: Keep your waitlist excited about product updates and how development is coming along.
Ask For Feedback: Conflicted on which feature to build next? Ask your users who are waiting to give you money.
Have Fun: When it’s time to finally invite a user off of the waitlist, give them a reason to be excited and share it with the world.
Related to having fun… at Loops we sent users this fun badge when their invite was ready for them to fully use the product. This led to them sharing the news on social media which led to additional potential customers finding us and signing up for the waitlist.
A product waitlist can’t just be set up and forgotten about until you’re ready to launch your product. It’s important to keep this list engaged and interested so that they’re ready to convert to trial or paying users when you’re finally ready for them.
Key Takeaways
A product waitlist is a list of potential customers who have expressed interest in your product or service that is not yet available to the general public.
Managing a product waitlist is an important pre-launch marketing strategy.
A product waitlist is great for gauging interest in your early idea or product as well as building hype as you get closer to launching.
It’s important to continuously engage with your waitlist so that they are invested in your product prior to your official launch.
A product waitlist is the first step towards developing a 1:1 line of communication with your potential customers.
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Engaging with potential (and eager) customers and managing their expectations for your upcoming product or service is a crucial aspect of email marketing for your new company.
One key strategy for this is the use of a product waitlist. But what is a product waitlist and how should you manage your own?
This short post will cover everything that you need to know in order to successfully start and manage your own product waitlist as you get ready to launch your new product.
What is a Product Waitlist
A product waitlist is an email list of potential customers who have expressed interest in a product or service that is not yet available to the general public.
A product waitlist will always include the potential customer’s email address. That’s how they will contact you when it’s time to let you into the product. In addition to email addresses, some waitlists will also ask for additional information to add a level of personalization or user research with fields like name or job title becoming more and more common.
This waitlist serves as a powerful tool for gauging initial interest, building anticipation/hype, and increasing your odds of a successful product launch.
The importance of a Product Waitlist
A product waitlist should serve many purposes for your upcoming product or service—whether simply gauging potential interest or building additional hype. Here are the key reasons why a product waitlist is such an important step in getting your product off the ground.
Gauging Interest: By measuring the number of people on the waitlist, businesses can begin to see if their idea has a market before fully investing time and resources to completely build out the idea.
Customer Engagement: It keeps customers engaged and informed about your upcoming product, keeping them interested until the product is actually available.
Direct Line of Communication: Waitlists provide a direct line of 1:1 communication with interested customers.
Building Hype: A growing waitlist can create a sense of urgency and exclusivity, increasing the perceived value of your product.
Gathering Feedback: Use your waitlist to gather feedback or conduct surveys with potential customers so that you can refine the product before its official launch.
As you can see, a product waitlist is much more than a simple email list of interested customers. It's a dynamic tool that offers valuable insights into market demand and customer preferences as you inch closer to releasing your product to the masses.
Best practices for managing a Product Waitlist
There is no one-size-fits-all approach to managing a product waitlist. However, following these best practices will help ensure that your waitlist strategy is both engaging and effective.
Segmentation: Segment the waitlist based on customer preferences or demographics to tailor communications and offers. This can be done by asking for data such as job title or company size.
Transparency: Be transparent about the product availability and any potential delays to maintain trust.
Reward Loyalty: Consider offering special perks or early access to customers on the waitlist as a token of appreciation and early interest.
Responsive Design: Ensure that waitlist emails are optimized for different devices. You never know where someone will stumble across your landing page for the first time.
Following these best practices while building out your product waitlist management will not only enhance your customer experience but also maximize the potential of your marketing efforts.
By thoughtfully engaging with your waitlisted customers you can begin to build excitement, maintain interest, and ultimately have a successful product launch.
Product Waitlist engagement strategies
To maintain interest and engagement with the potential customers on your product waitlist, it's essential to communicate regularly. Just because someone signed up for the waitlist doesn’t mean they will be interested forever.
It doesn’t even guarantee that they will remember who you are by the time you send them another email.
There are simple tactics that you should use in order to keep your waitlist engaged and ready to convert.
Send a Welcome Email: Send a quick email explaining who you are and what your goals with your upcoming product are immediately after someone adds themselves to your waitlist. This is a perfect opportunity to begin building a relationship with potential customers.
Share Product Updates: Keep your waitlist excited about product updates and how development is coming along.
Ask For Feedback: Conflicted on which feature to build next? Ask your users who are waiting to give you money.
Have Fun: When it’s time to finally invite a user off of the waitlist, give them a reason to be excited and share it with the world.
Related to having fun… at Loops we sent users this fun badge when their invite was ready for them to fully use the product. This led to them sharing the news on social media which led to additional potential customers finding us and signing up for the waitlist.
A product waitlist can’t just be set up and forgotten about until you’re ready to launch your product. It’s important to keep this list engaged and interested so that they’re ready to convert to trial or paying users when you’re finally ready for them.
Key Takeaways
A product waitlist is a list of potential customers who have expressed interest in your product or service that is not yet available to the general public.
Managing a product waitlist is an important pre-launch marketing strategy.
A product waitlist is great for gauging interest in your early idea or product as well as building hype as you get closer to launching.
It’s important to continuously engage with your waitlist so that they are invested in your product prior to your official launch.
A product waitlist is the first step towards developing a 1:1 line of communication with your potential customers.