Privacy Policy & Terms of Use Email Examples

Privacy Policy & Terms of Use Email Examples

Privacy Policy & Terms of Use Email Examples

A privacy policy or terms and conditions update email is an email communication that is sent to inform users of changes to the guidelines that govern their relationship with a product or service. This email is essential in maintaining transparency and legal compliance, ensuring that users are aware of the new terms and how these changes may affect their rights and usage going forward. While often seen as required and sometimes annoying, an easy to understand update email can be crucial in reinforcing trust between your business and its users. Here are 5 examples of privacy policy and terms and conditions update emails that can be used as inspiration when sending your own updates to keep your users informed and secure.

A privacy policy or terms and conditions update email is an email communication that is sent to inform users of changes to the guidelines that govern their relationship with a product or service. This email is essential in maintaining transparency and legal compliance, ensuring that users are aware of the new terms and how these changes may affect their rights and usage going forward. While often seen as required and sometimes annoying, an easy to understand update email can be crucial in reinforcing trust between your business and its users. Here are 5 examples of privacy policy and terms and conditions update emails that can be used as inspiration when sending your own updates to keep your users informed and secure.

Full email

Just the copy

Updates to our Terms of Service and Privacy Policy

Full email

Just the copy

Updates to our Terms of Service and Privacy Policy

Full email

Just the copy

Updates to our Terms of Service and Privacy Policy

Subject line

Updates to our Terms of Service and Privacy Policy

Why we like it

Airtable does a nice job of letting users know that this Terms of Service and Privacy Policy update is being sent to further support new features that they have recently or will soon be launching. They do a nice and clear job of recapping some of the major changes while providing further resources for users to read at their earliest convenience. Finally, Airtable does a nice job of letting users know that this was a legal notice and therefore was not required to have traditional opt-out options like their marketing and promotional emails would. They technically don't need to say this but it goes a long way when building trust with users over the long-term.

Full email

Just the copy

Updates to our Terms of Use

Full email

Just the copy

Updates to our Terms of Use

Full email

Just the copy

Updates to our Terms of Use

Subject line

Updates to our Terms of Use

Why we like it

Calendly sent this email to inform users of updates to their Terms of Use. They do a nice job of incorporating their fun branding into the header of the email which their users have become familiar with. This will help ensure that recipients will engage with the email and not disregard it as spam. They also do a nice job of bolding a statement that informs users that if they continue to use the service after the specified date that they are bound to the updated terms. Finally, Calendly offers a live chat at the end of the email to help ease any concerns and answer any immediate questions a user might have.

Full email

Just the copy

We’re updating our terms

Full email

Just the copy

We’re updating our terms

Full email

Just the copy

We’re updating our terms

Subject line

We’re updating our terms

Why we like it

Gusto's terms of service update email does a nice job of balancing their traditional branding with the important nature of this email. The overall look and feel is one that you'd expect from Gusto, while the main content itself clearly outlines the major changes. Gusto also does a great job of clearly indicating when these changes go into effect — both at the beginning of the email as well as again towards the end, ensuring that the recipient can't miss it.

Full email

Just the copy

Updates to Reddit’s Privacy Policy and User Agreement

Full email

Just the copy

Updates to Reddit’s Privacy Policy and User Agreement

Full email

Just the copy

Updates to Reddit’s Privacy Policy and User Agreement

Subject line

Updates to Reddit’s Privacy Policy and User Agreement

Why we like it

Reddit's privacy policy and user agreement update email was sent to inform users about changes to how the platform will be using user's data. They do a nice job of highlighting the major changes while encouraging users to read the full policy updates as well. They finish the email with a link to their helpdesk where users can file support tickets in case they have any specific questions.

Full email

Just the copy

Updates to Discord’s Policies

Full email

Just the copy

Updates to Discord’s Policies

Full email

Just the copy

Updates to Discord’s Policies

Subject line

Updates to Discord’s Policies

Why we like it

Discord sent this policy update email to inform users of multiple changes across all of their different sets of policies and terms of use. They do a nice job of branding the email so that you know it's from Discord while also keeping it simple and distraction-free. They clearly inform users when the changes go into effect as well as quick bullets of the key changes. Since this doesn't cover everything, they also privide a link to the full documentation to ensure that users can read them in full at their nearest convenience.