Email soft bounced
Sent when an email soft bounces. Soft bounces are temporary delivery failures (for example, a connection timing out). Soft bounces are retried multiple times and the email may still be delivered. Contains sourceType and the related campaignId, loopId (workflow ID), or transactionalId, plus contactIdentity and email objects.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
Unique message ID. Use to deduplicate deliveries.
Unix timestamp of when the message was sent.
HMAC signature for verifying the request. Verify using your endpoint signing secret from the Loops dashboard.
Body
"email.softBounced"Unix timestamp in seconds.
"1.0.0"The type of email this event relates to. Workflow emails use loop.
loop, campaign, transactional The ID of the campaign if sourceType is campaign.
The ID of the workflow if sourceType is loop.
The ID of the transactional email if sourceType is transactional.
Response
Webhook received successfully. Return any 2xx status code to acknowledge delivery.
Related topics
WebhooksContact activity timelineReducing product email bounce rateSending transactional emails to group inboxesOpen rates are a vanity metric
