Email hard bounced
Sent when an email hard bounces. Hard bounces are persistent delivery failures (for example, a mailbox that does not exist); the email will not be delivered. In Loops, a hard bounce also unsubscribes the contact from your audience, so a contact.unsubscribed event will also be sent. Contains sourceType and the related campaignId, loopId (workflow ID), or transactionalId, plus contactIdentity and email objects.
Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Headers
Unique message ID. Use to deduplicate deliveries.
Unix timestamp of when the message was sent.
HMAC signature for verifying the request. Verify using your endpoint signing secret from the Loops dashboard.
Body
"email.hardBounced"Unix timestamp in seconds.
"1.0.0"The type of email this event relates to. Workflow emails use loop.
loop, campaign, transactional The ID of the campaign if sourceType is campaign.
The ID of the workflow if sourceType is loop.
The ID of the transactional email if sourceType is transactional.
Response
Webhook received successfully. Return any 2xx status code to acknowledge delivery.
Related topics
WebhooksOpen rates are a vanity metricContact activity timelineReducing product email bounce rateContact suppression
